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SAP and Microsoft Join Forces to Boost Business with AI Collaboration

May 18, 2023

SAP and Microsoft have teamed up to tackle fundamental business challenges using the power of generative AI technology.

Their collaboration involves integrating SAP SuccessFactors solutions with Microsoft 365 Copilot and Copilot in Viva Learning, along with Microsoft’s Azure OpenAI Service. The goal is to leverage language models and enhance recruitment, talent development, and learning processes within organizations.

Companies worldwide struggle with an expanding skills gap. They find it challenging to bridge the divide between the skills they currently have and the ones they need for the future.

SAP and Microsoft want to make this easier by making recruitment strategies smarter and empowering employees to grow. They’ll use generative AI to simplify these tasks and eliminate the manual and repetitive work that often leads to inefficiencies and missed opportunities.

SAP will use the Azure OpenAI Service API and SAP SuccessFactors data to create captivating and highly targeted job descriptions.

They’re integrating SAP SuccessFactors Recruiting solution with Microsoft 365, allowing leaders to fine-tune job descriptions using Copilot in Microsoft Word. This way, they can ensure competitiveness in the job market and detect any biases.

Once the job descriptions are polished, they seamlessly flow into SAP SuccessFactors solutions without disrupting the workflow. To make the interview process smoother, SAP will provide interviewers with prompts and suggested questions based on candidate resumes and job descriptions within Microsoft Teams, thanks to the Azure OpenAI Service API.

But it doesn’t stop there. SAP and Microsoft are taking it a step further by integrating SAP SuccessFactors solutions with Microsoft Viva Learning. This means employees can use Copilot in Viva Learning to ask questions in a natural language and receive personalized learning recommendations tailored to their career objectives.

As employees complete learning activities, the SAP SuccessFactors portfolio automatically updates, providing organizations with a current perspective of the skills landscape among their workforce.

This collaboration between SAP and Microsoft is not just about revolutionizing recruitment and employee development—it’s also about showcasing how large-language models can excel in different and specific industries. With SAP’s extensive data properties around the world, the potential of AI tools can be maximized across various fields.

SAP is committed to following industry standards and placing high importance on transparency, privacy, and making unbiased decisions. They have implemented principles to ensure the ethical use of AI in their software and will collaborate closely with ethics experts to ensure responsible deployment of AI.

Together, SAP and Microsoft are leading the path towards remarkable AI-driven advancements that enhance productivity and revolutionize the field of human resources.

By integrating generative AI technology into SAP SuccessFactors solutions and Microsoft’s productivity tools, organizations can successfully bridge the skills gap and empower their workforce to flourish in the dynamic landscape of today’s business world.

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